Stresses build from now until after the first of the year as employees juggle demanding customers with family events, church services, gift expectations and tight budgets. Workers who were easy going in June may suddenly become more difficult as the holidays loom. As a leader, look for ways to keep people moving in a positive direction. We like to say “catch people at their best.” Each day make an effort to find someone doing something right and make sure they know it. Here are ideas for supporting people with no or little cost:
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